Terms & Conditions

INFORMATION

Terms & CONDITIONS

Effective 2023

Your privacy and trust are important to us. This Statement explains how Halthean  Worldwide Limited (“Halthean,” “we”, “us” or “our”) collect, handle, store and protect  personal information about you in the context of our services. It also provides  information about your rights and about how you can contact us if you have questions  about how we handle your information.  

Who this statement applies to and what it covers 

This Statement applies to individuals who use any of our services or who access our services  through any website, application, including mobile application (“app”), product, software or  service of ours that hyperlinks to this Statement (we call these our “Services”). 


It does not generally apply to individuals whose personal information forms part of the content  included within our products. 

Halthean provides transformational leadership programs and coaching for businesses and our  Services are generally not aimed at children. 


Depending on the Service, we may provide additional or different privacy statements or notices  for specific interactions you have with us or to highlight how we use your personal information  for specific Services. Where we do this, it will be clear which statements apply to which  interactions and Services. For example, if you use one of our mobile apps, we provide you a  separate notice in relation to a particular data type collected through that app. 


Within our Services, there may be links to third-party websites or applications. We are not  responsible for the content or privacy compliance of third party websites or  applications. You should check those websites or applications for their privacy statements  and terms that apply to them. 
Children’s Privacy. Our Services are not generally aimed at children. In the limited  circumstances where we may collect and use personal information about children, for example  to develop an educational resource, we will comply with industry guidelines and applicable  laws.

Who we are

Halthean is a UK based company, registered in England and Wales with company number  05134202 and with registered office at 6b Planet Business Centre Planet Place, Killingworth,  Newcastle Upon Tyne, Tyne And Wear, UK, NE12 6DY.


For some Services we make decisions on how personal information is used in the context of  a Service (Halthean is a controller of personal information in this case), and for other Services  we will only use personal information as instructed by our customers (Halthean is a processor  of personal information in this case). Below you can find more information on the cases in  which Halthean is a controller of personal information and information on how to contact us. 

Sources of personal information 

We collect personal information about you from your interactions with us and from certain third  parties and other sources (such as your employer or the subscriber providing access to our  Services or from publicly available sources where permissible). 
We obtain personal information from you: 

  • through your interactions with us and our Services, such as, when you purchase  or use our Services, register for an event, request information or call us for support  (please note that we may record or monitor our telephone calls for compliance and  quality assurance purposes)
  • through your system/device and use of our Services. Our servers, logs and other  technologies automatically collect system/device and usage information to help us  administer, protect and improve our Services, analyze usage and improve users’  experience
  • through cookies and similar technologies included on our Services.  We also collect personal information about you from third parties such as:
  • the person / people arranging for you to access our Services (e.g., your employer  or our subscriber) in order to set up a user account
  • an organisation to which you belong where that organisation provides you access  to our Services (such as a library providing you access to certain of our Services)
  • partners and service providers who work with us in relation to your Service
  • publicly available sources such as public websites, open government databases or  other data in the public domain, to help us maintain data accuracy and provide and  enhance the Services.  

What types of personal information we collect 

The type of personal information we collect depends on how you are interacting with us and  which Services you are purchasing or using. 

In many cases, you can choose whether or not to provide us with personal information,  but if you choose not to, you may not get full functionality from the Services. 

The personal information we collect consists of the following:

  • Name and contact data, such as, first and last name, email address, postal address,  phone number, and other similar contact data
  • Account Credentials, such as, passwords and other security information for  authentication and access 
  • User content, such as, communications and files provided by you in relation to your  use of the Services 
  • Payment information, such as payment card number (credit or debit card), and the  security code associated with your payment instrument, if you make a payment
  • Device information, such as information about your device, such as IP address,  location or provider 
  • Usage information and browsing history, such as information about how you  navigate within our Services, your browsing history and which elements of our Services  you use the most 
  • Location data, for Services with location-enhanced features. If we need your consent  to collect geo-location data, we will collect this separately 
  • Demographic information, such as, your country, and preferred language
    CCTV, if you visit our premises.  

How we use personal information 

This section includes details of the purposes for which we use personal information and also  the different legal grounds upon which we process that personal information. We use personal  information to provide and improve Services and for other purposes that are in our legitimate  interests, as well as for compliance purposes. Further information is set out below. 


Some laws require us to explain our lawful reason for processing your personal information.  We process personal information about you on the basis that it is: 

  • necessary for the performance of a contract: where we have a contract with you,  we will process your personal information in order to fulfil that contract (i.e., to provide  you with Services)
  • in our or a third parties’ legitimate interests: details of those legitimate interests are  set out in more detail below (e.g., provision of Services that we are contractually  obliged by a third party, such as your employer or our subscriber, to deliver to you)
  • where you give us your consent: we only ask for your consent in relation to specific  uses of personal information where we need to and, if we need it, we will collect it  separately and make it clear that we are asking for consent
  • for compliance with a legal obligation (e.g., to respond to a court order or a  regulator) 

You are welcome to contact us for further information on the legal grounds that we rely on in  relation to any specific processing of your personal information. 

Legitimate interests for use 

We use personal information for a number of legitimate interests, including to provide and  improve Services, administer our relationship with you and our business, for marketing and in  order to exercise our rights and responsibilities. More detailed information about these  legitimate interests is set out below.

  • to set up and administer your account, provide technical and customer support and  training, verify your identity, and send important account, subscription and Service  information 

  • to administer our relationship with you, our business and our third-party providers (e.g.  to send invoices) 

  • to deliver and suggest tailored content such as news, research, reports and business  information. We analyse the way you use our Services to make suggestions to you for  features or Services that we believe you will also be interested in, and so that we can  make our Services more user-friendly 

  • to personalise your experience with our Services. We may retain your browsing and  usage information to make your searches within our Services more relevant and use  those insights to target advertising to you online on our websites and apps. We may sometimes share your personal information across our Services so that we  can make all of the Services we deliver to you more intuitive (e.g., rather than requiring  you to enter the same data many times) 

  • to contact you in relation to, and conduct, surveys or polls you choose to take part in  and to analyse the data collected for market research purposes 

  • display information you choose to post, share, upload or make available in chat rooms, messaging services, and community and event forums (including in community  and event profiles) and for related collaboration, peer connection, games and  information exchange 

  • to provide any third party, who has made our Services available to you (e.g. your  employer or our subscriber), insights about use of the Services 

  • for internal research and development purposes and to improve, test and enhance the  features and functions of our Services 

  • to provide you with marketing as permitted by law 

  • to meet our internal and external audit requirements, including our information security  obligations (and if your employer or our subscriber provides for your access to our  Services, to meet their internal and external audit requirements) 

  • to enforce our terms and conditions 

  • to protect our rights, privacy, safety, networks, systems and property, or those of other  persons 

  • for the prevention, detection or investigation of a crime or other breach of law or  requirement, loss prevention or fraud 

  • to comply with requests from courts, law enforcement agencies, regulatory agencies,  and other public and government authorities, including where they are outside your  country of residence 

  • in order to exercise our rights, and to defend ourselves from claims and to comply with  laws and regulations that apply to us or third parties with whom we work

  • in order to participate in, or be the subject of, any sale, merger, acquisition, restructure,  joint venture, assignment, transfer or other disposition of all or any portion of our  business, assets or stock (including in connection with any bankruptcy or similar  proceedings)

Where we rely on legitimate interests as a lawful ground for processing your personal  information, we balance those interests against your interests, fundamental rights and  freedoms. For more information on how this balancing exercise has been carried out, please  contact us at our registered office. 

Marketing

We deliver marketing and event communications to you across various platforms such as  email, telephone, text messaging, direct mail and online. Where required by law, we will ask  you to explicitly opt in to receive marketing from us. If we send you a marketing communication  it will include instructions on how to opt out of receiving these communications in the future.  


Honoring your marketing preferences is important to us. You have the right to opt out of  receiving direct marketing and targeted online advertising. 

How to Opt Out of Email Marketing 

Where we send marketing emails, we provide unsubscribe options for your use within our  emails. To update your email marketing preferences, please visit the applicable email  preference center, a link to which will normally be included in emails you receive from us. In  addition, you can also use the “Contact Us” feature of a particular Service, discuss with your  Halthean contact or contact us at our registered office. 


Even if you opt out of receiving marketing communications by email, we may still send you  service communications or important transactional information related to your accounts and  subscriptions (for purposes such as providing customer support). 

Interest-based advertising (IBA) 

Interest-based advertising (IBA) allows us to deliver targeted advertising to users of our  Services. IBA works by showing you advertisements, or sending you marketing emails, that  are based on the type of content you access or read. For example, as you browse our  Services, one of the cookies placed on your device will be an advertising cookie so we can  better understand what sort of pages or content you are interested in. The information  collected about your device enables us to group you with other devices that have shown similar  interests. We can then display advertising to categories of users that is based on common  interests. For more information about IBA, please visit:

http://www.iab.net/public_policy/behavioral-advertisingprinciples.